-
a GST Software that do not require you to have much GST Knowledge!
Support Center > Knowledge base> Article: Why Login takes too long time. 'checking database.please wait' loading too long.

Why Login takes too long time. 'checking database.please wait' loading too long.

Article ID: 52589 Email Print
Question
Why Login takes too long time. 'checking database.please wait' loading too long.

Answer

1. Check if there is any antivirus software being installed. If yes, you can try to ask the user turn off the antivirus and login, check if the speed is improved? if yes, then the problem is caused by antivirus, ask user set the antivirus to allow QnE Software.

2. Check if the server firewall is turn on of turn off? If turn on, you can try to turn off the setting and testing for login, check if the speed is improved? if yes, then the problem is caused by firewall.

Go to windows firewall setting > application rules > allow on the Qne Business solution


related articles

Article Details
Views: 1486 Created on: Aug 07, 2014
Date updated: Aug 07, 2014
Posted in: Delphi

Poor Outstanding