Item 11 is Export Supplies: which is zero-rated, the tax code is "ZRE"
Item 14 and 15 is ATS: You can refer to our Help File>GST>GST Transactions>Import Under Special Scheme>Import from Approved Trader Scheme (ATS)
for more details how to download the online help, please refer to http://support.qne.com.my/article.aspx?cid=3203&aid=57112
Item 16 is about Capital Goods Acquired: the tax code we used is TX-CGA
For more details about the tax code mapping, Please refer to https://drive.google.com/file/d/0By78lGQcXTfjYzZ5Zi1BRFV4bU0/view?usp=sharing