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Backup failed – Backup Database Failed in QNE Optimum - Cannot open backup device ‘\\Server-PC\ShareFolder\QNEBSS\CompanyName\2014\.bak’. Operating system error 3 (failed to retrieve text for this error. Reason: 15105).

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Question
Backup failed – Backup Database Failed in QNE Optimum - Cannot open backup device ‘\\Server-PC\ShareFolder\QNEBSS\CompanyName\2014\.bak’. Operating system error 3 (failed to retrieve text for this error. Reason: 15105).

Answer

refer to the message, the system cannot open the path, it could be many reasons why the system cannot access the path.

One of the very common reason is the file name is not a legal path. refer to this message, the file name is got too many "\". in windows file sharing "\" means the sub-directory, and the system cannot find such directory in this case.

Thus, you need to install and login to SQL Management Studio and rename the database name to rename and remove the "\", it is advisable to have a simple file name without any symbol and in the alphanumeric form. e.g. ABCCompany2014

 

Note: Please make sure you get your version is 2015.0.1.4 and above

To learn how to install SQL Management Studio, Please visit http://support.qne.com.my/article.aspx?cid=3203&aid=61090


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Article Details
Views: 2081 Created on: Jan 22, 2015
Date updated: Jan 22, 2015
Posted in: Optimum, Backup

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