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Create a bad debt recovery journal from the knock-off screen

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Question
Match an invoice in a receive payment. During save, a validation error block with a message "INV? is/are already declared as bad debt. Please process the bad debt recovery first before knock-off.". Is there a way to recover the bad debt invoices without need to cancel/close the receive payment?

Answer

Yes, the recovery of bad debt can be done in the payment screen without need to navigate into GL-Journal.

You can refer to the following file for more details:

Create bad debt recovery journal from knock off screen.pdf


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Article Details
Views: 1339 Created on: Feb 16, 2015
Date updated: Feb 17, 2015
Posted in: GST related, Optimum

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