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Support Center > Knowledge base> Article: Optimum Web Portal - how to solve when preview report but show nothing

Optimum Web Portal - how to solve when preview report but show nothing

Article ID: 87801 Email Print
Question
When preview the report / form in Web Portal, there are nothing to appear.

Answer

This is cause by the Pop-ups setting Please check the browser setting, the Pop-up is set to allowed.

eg. For Windows Google Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Settings.
  4. At the bottom, click Show advanced settings.
  5. Under "Privacy," click Content settings.
  6. Under "Pop-ups," select an option:
    • Do not allow any site to show pop-ups (recommended)
    • Allow all sites to show pop-ups

For Tablet/ Smart Phone Google Chrome:

  1. On your phone, open Google Chrome
  2. At the top right, click the More
  3. Click Settings
  4. Click Site Settings
  5. Under Pop-ups, please set Allowed

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Article Details
Views: 1289 Created on: Jan 09, 2017
Date updated: Jan 09, 2017
Posted in: Optimum, Web Portal
Tagged: Web Portal


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