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Support Center > Knowledge base> Category: QLS
Category: QLS
16 Articles
Orange arrow How to Update QLS version

1368 views
  How to Update QLS version 1) Stop QLS Services 2) Right click on QLS Icon at bottom windows bar 3) Choose “Update” 4) Click on Update button and wait for download setup file 5) Click “Next” to st...
Posted in: QLS

Orange arrow Deactivate a License in QLS Panel

903 views
  Scenario: If you would like to change or reformat your server/ main PC, kindly transfer out the license by deactivating their license in the QLS panel before changing to new computer, reformat or repair etc.. This is so that you can smoothly transfer your license to the new computer. Step to ...
Posted in: QLS

Orange arrow How to Sync QNE Registered License to QLS Agent when the file is Deleted / Missing / PC Formatted

774 views
  Title: How to Sync QNE Registered License to QLS Agent when the file is Deleted / Missing / PC Formatted Synchronize QLS Licenses with License Server The License->Sync function is for licenses management purpose. It allows user to sync all local licenses with the server. Apply to vers...
Posted in: QLS

Orange arrow After Update to QLS 3.0.0.0 version, cannot access database.

673 views
  After Update to QLS 3.0.0.0 version, cannot access database. It is due to "Machine Code Mismatch". Kindly go to QLS Agents > License > Check the "Status". Solution: 1) Re-install QLS to previous version, you may go to "https://portalvhdsgknxmwfdh5w3q.blob.core.windows.net/download/QLS...
Posted in: QLS

Orange arrow Delphi 729 version(and below) update to 734 version, Tax Code 'TX-ES", "TX-IES", "IES", "RP", "TX-CG" & "ZDA" cannot find in system.

748 views
  Solution: 1) Back up database 2) File > Utilities > Open QnE Management Tools > Tools > Intelligence SQL Queries. 3) Run the Script: Update PREDEFINEDGSTCODE set GAFVERSION = '2.0.1' where GAFVERSION = '2.0.0' 4) Close QnE Management Tools. 5) GST > GST Code > Click "Update G...
Posted in: Delphi, QLS

Orange arrow (Optimum) Install QLS prompted "Unable to execute file: C:\Windows\System32\SC.exe"

465 views
  Solutions: 1. Run CMD as Administrator 2. Type in as below cd\Windows\SysWOW64 3. Then type in as below sc create "QLS" start= auto binPath= "c:\QLS\qlssvc.exe" 4. Restart Computer then you may continue with QNE Optimum Sodtware....
Posted in: QLS

Orange arrow [Optimum] Cannot start service QLS on computer '.'.

379 views
  Problem: Try to start QLS Agent but show error message "Cannot start service QLS on computer'.'." Solutions: This is because of QLS folder don't have access right for 'Administrators' User. 1) Go to "My Computer" > Local (C) and look for "QLS" folder. 2) Right click on QLS folder and...
Posted in: QLS

Orange arrow Why QLS prompt message "Your license is not internet version" eventhough you login QNE system in the same local network with server?

297 views
  -if your QNE Optimum license package does not include internet version, please make sure your IP network setting must be in the range of Private IP instead of Public IP -the common Private IP range is 192.168.0.0/16 IP addresses: 192.168.0.0 – 192.168.255.255 -please consult your IT or netw...
Posted in: Optimum, QLS

Orange arrow How to fix services(eg.QLS, SQL Server QNEBSS, QNEService QSS, Firebird Server) always not auto start with windows problem?

492 views
  1) Go to services.msc, example if the problem is on QLS, right click it and choose Properties. 2) Change the startup type to Automatic(Delayed Start), apply and ok. 3) Now when you restart your pc again the QLS should auto start with windows....
Orange arrow (Optimum) QLS startup prompted timeout expired before operation completed

100 views
  ** This solution only applies when Event Viewer shown: System.Management.ManagementException: Invalid namespace To View Detail error in Event Viewer: Go to Control Panel > Administrative Tools > Event Viewer Expand Windows Logs and click on Application to view QLS Error Solution: ...
Posted in: QLS

Orange arrow QLS User Guide -Stand Alone

2006 views
  Please refer to this document: QLS User Guide - Stand Alone...
Orange arrow QLS User Guide -Networking

2240 views
  Please refer to this document: QLS User Guide- Networking...
Orange arrow When open database and system prompt out error message "Error Details “The host failed to connect. Timeout occurred.”"

2099 views
  To view full document, please click here...
Posted in: QLS

Orange arrow When click "Start" button on QLS and system prompt out error message “Time out has expired and the operation had not been completed.”

802 views
  To view full document, please click here...
Posted in: QLS

Orange arrow HOW TO AUTO START QLS ?

1073 views
  To view full document, please click HERE...
Posted in: Optimum, QLS


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