Other Technical Tips

QLS related_Optimum

Re-upgrade QNE Optimum database
Scenario  QNE Optimum database upgrade process was interrupted, maybe due to Server machine suddenly restart/shut down or connection to server machine wa...
Fri, 24 Feb, 2023 at 7:52 PM
Troubleshooting: SQL Server installation error: “Fusion ATL” rule failed
Scenario: Failed to install SQL Server, the rule of "Fusion Active Template Library (ATL)" failed." What Can I do for this issue? Possib...
Thu, 2 Mar, 2023 at 5:05 PM
How to use the Share Link for Reports and Transactions ?
Scenario  User want to provide a downloadable link instead of download it to computer then upload documents to any online share drive. QNE Optimum come ...
Mon, 6 Mar, 2023 at 2:09 PM
How to filter and delete duplicated deposit record for Sales Order ?
Scenario  When the server or the network environment often experience unstable connections, there are chances that data updates to the server are incompl...
Tue, 7 Mar, 2023 at 11:03 AM
File data cannot be bigger than 5MB
Scenario  Uploading file that is bigger than 5mb/5000kb, Optimum will prompt     Solution  1. Go to Tools > Customization Centre  2. Double cli...
Thu, 9 Mar, 2023 at 4:10 PM
How can I use the ticketing system to submit a problem?
Solution    1. Go to https://support.qne.com.my/support/tickets/new          2. Complete the fields below and submit the form. You can send it to ...
Fri, 31 Mar, 2023 at 9:33 AM
Windows failed to install SQL Server and show "Could not find the Database Engine startup handle".
Scenario:    Windows failed to install SQL Server and show error message "Could not find the Database Engine startup handle" as below This...
Fri, 14 Apr, 2023 at 5:18 PM
How to use Column Chooser
Column chooser allows the user to add relative additional information into a form search window and report inquiry in order to maximize the filtrations of d...
Thu, 25 May, 2023 at 12:03 PM
How to resolve Validation Error 'The Posting Date is not a valid posting period’
When create or amend transaction and click for save will prompt out Validation Error show the “Posting Date” is not in valid posting period. This is ...
Thu, 25 May, 2023 at 12:27 PM
How to use Quick Create Mode
In Optimum, users may have the option to set the system to “Quick Create” mode which will allow to quickly create new record upon selection of any transacti...
Thu, 25 May, 2023 at 12:40 PM