Scenario 

QNE Optimum database upgrade process was interrupted, maybe due to Server machine suddenly restart/shut down or connection to server machine was lost but when login database no longer prompts upgrade database message.

Recommended to perform re-upgrade database because you may encounter errors 

Solution 

1. Make sure all users have logout the database

2. Go to Server machine and login your database

3. Find out your current database version

4. Go to File > About

5. In this example, my current Database version is 2023.0.0.0

 

6. Click OK to close 

7. Logout QNE Optimum

8. Launch SSMS and connect to your database

https://support.qne.com.my/a/solutions/articles/81000385373

9. Click “New Query” button

10. Copy and paste below query

update dbo.moduleinfo 

set version = '2021.0.0.5' -- Replace 2021.0.0.5 with previous database version

where version = '2023.0.0.0' -- Replace 2023.0.0.0 with your database version

11. Replace 2021.0.0.5 with previous database version

12. Replace 2023.0.0.0 with your database version

13. Click “Execute” button

14. Open QNE Optimum and login to your database

15. “Database Upgrade” will prompt up

16. Click “Upgrade” button and wait for Optimum to load

17. Now you can continue your work with QNE Optimum without errors

 

 

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** Learn more about QNE Hybrid Cloud Software