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Knowledge base
QNE Optimum
Installation & Set Up
30
What is QNE System Requirements ?
How to install QNE at Server ?
What is the Server Setting for Network Connection ?
How to install at Client PC ?
How to Set up a New Company ?
See all 30 articles
General Ledger Module
2
How to enable Malaysia Private Entities Reporting Standard (MPERS)
How to Update Closing Stock Figure
Customer & Sales Modules
3
How “Post To AR” function in Optimum and why cash sales transaction not show in Customer Control Summary?
How to Merge Customer/Supplier Duplicated Account
How to apply Payment Commission Rate and Sales Target Commission Rates
Supplier and Purchase Modules
2
Purchase Requisition Email Notification (Windows Application)
Sales and Purchase Module one by one document Mark as Close and Mark as Close By Batch
Stock Module
4
How to setup Secret Code
How to use Stock Bundle
How to use Stock Transfer form
How to Use Stock Item Print Barcode function
SST Module
5
SST Service Tax Payment Basis [Optimum]
Service Tax Adjustment for Submitted Entries
How to update QNE Optimum tax code if skip the tax code wizard while upgrade
Online SST Tax Amount not same with System SST Tax Amount
How to set only certain user can unlock taxable period?
Back up & Restore
14
How to Backup (OPTIMUM)
How to set Schedule Back up ?
How to Import and export Schedule Backup Listing
Backup Failed – Backup Database Failed
Restore Database Error Occurs RESTORE HEADERONLY is terminating abnormally
See all 14 articles
User Roles & Setting
20
How to change My login password
How to reset user's password
How to control user not to edit Running Number?
How to set User Roles allow to Amend Unit Price in Transferred Document ?
How to block users from accessing "Clear Transactions"
See all 20 articles
Report Designer
34
How to create Calculated field to SUM in Report Designer?
Insert digital signature into invoice format
How to Grouping in Report Designer?
How to use IsNullOrEmpty ?
How to customize Sales invoice format empty unit price to ‘wording’ [Free of charge]
See all 34 articles
Customization Center
28
How to set default layout in cash sales ?
How to Access Customization Centre
How to link Field From another Table to another table
How to copy ‘value’ from others module to Sales Invoice and ‘value’ is editable
A Customization Center UDF - Application Difference – BOModel, Validation, and Views
See all 28 articles
Migration/Import/Export
10
How to migrate from Delphi ?
How to import Master File from UBS Accounting Software ?
How to import Stock / Creditor / Customer from Excel ?
How to export transactions from Database A and import to another database?
How to import Chart of Account from existing database to a new database?
See all 10 articles
Login issue
12
When want to login QNE Optimum, prompt error "Login failed for user 'SA' because the account is currently locked out. The system administrator can unlock it."
When 'SERVER PC' login QNE Optimum Error Occurs “The connection to database failed. Please contact your system administrator.”
How to fix services (eg.QLS, SQL Server QNEBSS, QNEService QSS, Firebird Server) always not auto start with windows problem?
Login prompt error The process cannot access the file ....newcfg because it is being used by another process
When login QnE Optimum and system show QLS Server is out-dated
See all 12 articles
Other Technical Tips
32
How to repair a 'SUSPECT' Database in Optimum
How to Connect to Database use Microsoft SQL Server Management Studio
How to identify your SQL Server Version and Edition
After click "Inquiry" on Reports then system show error message "Illegal characters in path." and show blank screen.
When preview report got error 1131: The type or namespace name 'Datasources' does not exist in the namespace 'QNE.ERP.Reports.Utils'(are you missing an assembly reference)
See all 32 articles
QNE Optimum Additional Modules
Project Module
1
How to use and enable Project Header
Batch Email Distribution
2
Gmail failed to sent out from QnE Optimum
Yahoo Mail failed to sent out from QnE Optimum
Manufacturing Module
1
Bill of Materials, Stock Assembly and Stock Disassembly
Pricing Rules
1
Setting Price Group, Price Book, Last Selling Price
Landing Cost Module
1
How to setup Landing Cost
API / Integration
3
How to Post Cash Sales with Multiple Payment function (Integration QNE Optimum with third party POS system
We are using third party POS software, can this POS integrate to QNE Optimum?
Integrate Point of Sales (POS) or Stock Control system to QNE Optimum
Point Of Sales Module
7
How to set Different Counter different running number
How to set scale barcode
User Guide and Device Setting of Point of Sales in QNE Optimum
Supervisor access right setting on POS screen
Preset default Debtor in POS transaction
See all 7 articles
QNE Delphi
Installation & Setup
6
Financial Period Setting
How to Install QNE Server and Client (Delphi Firebird)?
Once Company Profile of a REGISTERED Database has been modified, the Company Registration form shows special characters, and could not be registered.
Upgrade All database with ‘Upgrade All’ button.
How to Create New Company Database
See all 6 articles
GL/AR/AP/Sales/Purchase/Stock
8
Update Closing Stock Figure
How to Do Rounding Adjustment Setting [Purchase Module]
key in forex rate when inter bank transfer
How to handle Interbank Credit card charges in Multiple Payment mode
Unable to inquiry Purchase Requisition outstanding
See all 8 articles
SST / GST
12
GST Payment on Imported Goods
Setting and Guide to setup the GST 2015 module in QNE Delphi firebird
SST Service Tax Payment Basis
How QNE Delphi handle non-refundable Deposit with GST
GST Return form - GST Form-03 item 5b & item 19 amount not tally?
See all 12 articles
Back up & Restore
6
How QnE Delphi to do Schedule Backup.
How to restore backup file from QNE Delphi schedule backup file [DLx.ZIP] ?
Import master file of Debtor and Creditor via excel file on Delphi
Import UBS Master File to QNE Delphi Firebird
Backup Fail – Intermediate file not exists. High possibility that Server Shared Path doesn’t matched with Actual Path in Server.
See all 6 articles
Report Designer
11
How to sort/group report by StockCode
Export and Import Report Format
how to remove amount in my Invoice when there is only comment but not item sales
When print payment voucher show double/duplicate payment details
Where to go for customize POS receipt format
See all 11 articles
Access Right
5
Unable to Add new transactions / Delete transactions/ Modify transaction, after submitted GST Tax Return (GST03)
Access Right – ‘Modify After Print Out’ on Sales/Purchase Module
Access Right – ‘Print Documents More Than Once’ on Sales/Purchase Module
Access Right – ‘Selling Price below Last Selling Price’ Option
Preview GST Detail Listing Report
Migration / Import & Export
1
How to import Stock Opening Balance in Delphi
System Option & Additional Modules
8
Overwriting All Item Unit Price (use Price Book)
Batch Number Setting in QNE DELPHI
Foreign Bank Reconciliation, Currency Revaluation, Unreleased Foreign Gain and Loss, Advance Currency Module in QNE Delphi Firebird
Finance Charges : Calculation Formula
Premier Features
See all 8 articles
Technical Tips
31
Error Message ‘External exeception C00000006’
Preview Debtor Aging report prompt error "Could not run program:Variable6OnCalc", even it is a system report format.
Delphi Error Occurs while save Stock Disassembly Unable to locate the Table
To Solve Invalid Blob Error while Search 'Tax Code'
How to Solve 'Firebird Server' missing after window Update
See all 31 articles
QNE Cloud Payroll
General Question_Cloud Payroll
12
How to allow edit manually in PCB, EPF, Socso, EIS.
How to export Statutory Text file for PCB, EPF, Socso and etc
How to configure leave approval setting
Can I edit a staff record after Payroll process ?
How to calculate Leave Entitlement
See all 12 articles
Report Designer
4
How to remove the repeating 'Allowance' word from Customize Payroll
How to export and import report format in Cloud Payroll
How to Customize payslip month from numeric to alphabet
How to set Lower Case letter to Upper Case Letter of all Employee name in Payslip
Help Desk Software
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