QNE Software Sdn. Bhd.

Installation & Set Up 41

• What is QNE System minimum requirements ?
• How to install QNE at Server ?
• What is the Server Setting for Network Connection ?
• How to install at Client PC ?
• How to Set up a New Company ?

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General Ledger Module 2

• How to enable Malaysia Private Entities Reporting Standard (MPERS)
• How to Update Closing Stock Figure

Customer & Sales Modules 7

• How “Post To AR” function in Optimum and why cash sales transaction not show in Customer Control Summary?
• How to Merge Customer/Supplier Duplicated Account
• How to apply Payment Commission Rate and Sales Target Commission Rates
• How to use Deposit Module
• How to use Group Company Function?

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Supplier and Purchase Modules 3

• Purchase Requisition Email Notification (Windows Application)
• Sales and Purchase Module one by one document Mark as Close and Mark as Close By Batch
• Automatically Update Unit Cost in Goods Received Notes

Stock Module 7

• How to setup Secret Code
• How to use Stock Bundle
• How to use Stock Transfer form
• How to Use Stock Item Print Barcode function
• How to Untick Stock Control If the stock is already used ?

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SST Module 10

• SST Service Tax Payment Basis [Optimum]
• Service Tax Adjustment for Submitted Entries
• How to update QNE Optimum tax code if skip the tax code wizard while upgrade
• Online SST Tax Amount not same with System SST Tax Amount
• How to set only certain user can unlock taxable period?

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Advance Currency Module 1

• Advance Currency - GL Module

Back up & Restore 16

• How to Backup (OPTIMUM)
• How to set Schedule Back up ?
• How to Import and export Schedule Backup Listing
• Backup Failed – Backup Database Failed
• Restore Database Error Occurs RESTORE HEADERONLY is terminating abnormally

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User Roles & Setting 38

• How to change My login password
• How to reset user's password
• How to control user not to edit Running Number?
• How to set User Roles allow to Amend Unit Price in Transferred Document ?
• How to block users from accessing "Clear Transactions"

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Report Designer 42

• How to create Calculated field to SUM in Report Designer?
• Insert digital signature into invoice format
• How to Grouping in Report Designer?
• How to use IsNullOrEmpty ?
• How to customize Sales invoice format empty unit price to ‘wording’ [Free of charge]

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Customization Center 30

• How to set default layout in cash sales ?
• How to Access Customization Centre
• How to link Field From another Table to another table
• How to copy ‘value’ from others module to Sales Invoice and ‘value’ is editable
• A Customization Center UDF - Application Difference – BOModel, Validation, and Views

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Migration/Import/Export 11

• How to migrate from Delphi ?
• How to import Master File from UBS Accounting Software ?
• How to import Stock / Creditor / Customer from Excel ?
• How to export transactions from Database A and import to another database?
• How to import Chart of Account from existing database to a new database?

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Login issue 16

• When want to login QNE Optimum, prompt error "Login failed for user 'SA' because the account is currently locked out. The system administrator can unlock it."
• When 'SERVER PC' login QNE Optimum Error Occurs “The connection to database failed. Please contact your system administrator.”
• How to fix services (eg.QLS, SQL Server QNEBSS, QNEService QSS, Firebird Server) always not auto start with windows problem?
• Login prompt error The process cannot access the file ....newcfg because it is being used by another process
• When login QnE Optimum and system show QLS Server is out-dated

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Other Technical Tips 63

• How to repair a 'SUSPECT' Database in Optimum
• How to Connect to Database use Microsoft SQL Server Management Studio
• Identify your SQL Server Version and Edition
• After click "Inquiry" on Reports then system show error message "Illegal characters in path." and show blank screen.
• When preview report got error 1131: The type or namespace name 'Datasources' does not exist in the namespace 'QNE.ERP.Reports.Utils'(are you missing an assembly reference)

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GL/AR/AP/Sales/Purchase/Stock 9

• Update Closing Stock Figure
• How to Do Rounding Adjustment Setting [Purchase Module]
• key in forex rate when inter bank transfer
• How to handle Interbank Credit card charges in Multiple Payment mode
• Unable to inquiry Purchase Requisition outstanding

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Project Module 2

• How to use and enable Project Header
• Itemized Project Knock Off Module

Batch Email Distribution 3

• Gmail failed to sent out from QnE Optimum
• Yahoo Mail failed to sent out from QnE Optimum
• Batch Email Distribution

Manufacturing Module 1

• Bill of Materials, Stock Assembly and Stock Disassembly

Pricing Rules 1

• Setting Price Group, Price Book, Last Selling Price

User Default Setting 6

• User Default Settings - Agent
• User Default Settings - Purchaser
• User Default Settings - Deposit To
• USER DEFAULT SETTING - LOCATION
• DEFAULT SETTING – CUSTOMER / SUPPLIER CATEGORY

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Landing Cost Module 1

• How to setup Landing Cost

API / Integration 3

• How to Post Cash Sales with Multiple Payment function (Integration QNE Optimum with third party POS system
• We are using third party POS software, can this POS integrate to QNE Optimum?
• Integrate Point of Sales (POS) or Stock Control system to QNE Optimum

Point Of Sales Module 8

• How to set Different Counter different running number
• How to set scale barcode
• User Guide and Device Setting of Point of Sales in QNE Optimum
• Supervisor access right setting on POS screen
• Preset default Debtor in POS transaction

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Stock Commission 1

• Stock Commission

Point Management Module 1

• QNE Accounting Software Point Reward System - Point Management Module

Advance Currency 1

• Advance Currency Module – Bank Currency Revaluation

Other Module 4

• Maybank 2e Module
• Module : Recurring Invoice
• Module : Meter Billing
• STOCK AGING MODULE

Finance Charge 1

• Finance Charge

Progress Invoicing 1

• Progress Invoicing Module

Batch Number 1

• Batch Number Module

Billing Approvals Control 1

• Billing Approvals Control Module

STOCK VALUE INTEGRATION WITH PROJECT & LOCATION 1

• STOCK VALUE INTEGRATION WITH PROJECT & LOCATION

Installation & Setup 6

• Financial Period Setting
• Once Company Profile of a REGISTERED Database has been modified, the Company Registration form shows special characters, and could not be registered.
• Upgrade All database with ‘Upgrade All’ button.
• How to Create New Company Database
• How to Add Port for Fire Bird (3050) at Windows Server 2008?

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SST / GST 12

• GST Payment on Imported Goods
• Setting and Guide to setup the GST 2015 module in QNE Delphi firebird
• SST Service Tax Payment Basis
• How QNE Delphi handle non-refundable Deposit with GST
• GST Return form - GST Form-03 item 5b & item 19 amount not tally?

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Back up & Restore 7

• How QnE Delphi to do Schedule Backup.
• How to restore backup file from QNE Delphi schedule backup file [DLx.ZIP] ?
• Import master file of Debtor and Creditor via excel file on Delphi
• Import UBS Master File to QNE Delphi Firebird
• Backup Fail – Intermediate file not exists. High possibility that Server Shared Path doesn’t matched with Actual Path in Server.

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Report Designer 13

• How to sort/group report by StockCode
• Export and Import Report Format
• how to remove amount in my Invoice when there is only comment but not item sales
• When print payment voucher show double/duplicate payment details
• Where to go for customize POS receipt format

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Access Right 4

• Unable to Add new transactions / Delete transactions/ Modify transaction, after submitted GST Tax Return (GST03)
• Access Right – ‘Modify After Print Out’ on Sales/Purchase Module
• Access Right – ‘Print Documents More Than Once’ on Sales/Purchase Module
• Access Right – ‘Selling Price below Last Selling Price’ Option

Migration / Import & Export 1

• How to import Stock Opening Balance in Delphi

System Option & Additional Modules 8

• Overwriting All Item Unit Price (use Price Book)
• Batch Number Setting in QNE DELPHI
• Foreign Bank Reconciliation, Currency Revaluation, Unreleased Foreign Gain and Loss, Advance Currency Module in QNE Delphi Firebird
• Finance Charges : Calculation Formula
• Premier Features

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Technical Tips 39

• Error Message ‘External exeception C00000006’
• Preview Debtor Aging report prompt error "Could not run program:Variable6OnCalc", even it is a system report format.
• Delphi Error Occurs while save Stock Disassembly Unable to locate the Table
• To Solve Invalid Blob Error while Search 'Tax Code'
• How to Solve 'Firebird Server' missing after window Update

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General Question_Cloud Payroll 31

• How to allow edit manually in PCB, EPF, Socso, EIS.
• How to export Statutory Text file for PCB, EPF, Socso and etc
• How to configure leave approval setting
• Can I edit a staff record after Payroll process ?
• How to calculate Leave Entitlement

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Report Designer 6

• How to remove the repeating 'Allowance' word from Customize Payroll
• How to export and import report format in Cloud Payroll
• How to Customize payslip month from numeric to alphabet
• How to set Lower Case letter to Upper Case Letter of all Employee name in Payslip
• How to access Report Designer

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Company Module 6

• How to manage branch Employee simplify and conveniently
• How to Setup Departments
• Setup Company Settings is the first step you should take
• Easily customize different departments settings in Payroll system
• The Bank Setups to be use for Employee Maintenance

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Web Portal Set Up 1

• How To Enable Web Portal

QNE Desktop Payroll 1

• How to Install QNE Payroll at Workstation