Scenario :


Accounting Software Point Reward System increases the customer loyalty and continues to purchase with you. User need to set their customers as “members” and allocate points if the customers do purchase. The customer can redeem items based on the points he accumulated. 

Note:  Accounting Software Point Reward System means Point Management in QNE. It is an additional module; customer need to pay additional charges if they want to use


Solution: 


Apply Point Management Control Module (Accounting Software Point Reward System )

 

  1. Go to File and select “Module”
  2. Find a module named “Points Management Control” and tick it. 
  3. Click “Points” and do the Point Setting. 

  4. Go to Stock -> Stock Item -> Point Management-> Key in (n)quantity= (n)points
    *For Example, 1 Quantity of Stock = 10 Points
  5. You can define different customers into different categories. 
    *For example, you can set “Normal” and “VIP” as categories to categorize your customers.
  6. Go to Customer and look for “Members”, choose the Point Category, make sure you select ACTIVE as the status, you will see the total points if customer purchase the item that you set for Accounting Software point reward system 

    Note: System will not take effect if “Point Category” & “Status” do not set up 

  7. Set up Points Opening Balance 


    This is for those users who have implement Accounting Software Point Reward System before they implement in QNE Software.
     User can update customer bring forward points in the system 





  8. After completing the settings, you can create Sales Invoice, Sales Debit Note or Cash Sales You can drag the columns “Point” and “Total Points”, you can see the points allocated according to the stock quantity if you select the Item you set for Point before 

  9. Here is the Accounting Software Point Reward System for redemptions If the customer wants to redeem their point, you can click Points->Points Redemptions, choose the customer and you can see the available points there. Choose the stock item and correct quantity and click save.

  10. You can see the points will be deducted automatically if the customer redeem the point.

  11. Click View->Reports-> Point Reports-> Point Transaction, you can view all the points that the customer earns and redeems.

  12. Click View->Reports-> Point Reports-> Point Statement, you can view all the points that the customer earns and redeems in details.

  13. If there is a sales return, user need to issue Sales Credit Note to customer, the points that allocated to the customer before will be deducted also. 

  14. The total points of the customer are 50.00 before the sales credit note is saved.

  15. The total points of the customer become 40.00 after the sales credit note is saved.

  16. Click View->Reports-> Point Reports-> Point Transaction, you can view the point details of the customer.

  17. Click View->Reports-> Point Reports-> Point Statement, you can view the point details of the customer in details. 

  18. Notice that the above setting is based on Total Points, for user who wants to calculate point upon payment receive, please tick this option      

     

     


    Contact us if you are interested to add on this module https://www.qne.com.my/sales-enquiry/

    You may interested on this https://support.qne.com.my/support/solutions/folders/81000284582

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