Scenario 

Registration Error prompted when register new database or perform update license in Optimum version 2019 and lower

If you are on Optimum version 2019.0.1.2 or 2019.1.1.7, then you can perform replace .dll file.

If you are on Optimum version 2019.0.1.1 and lower, then upgrade to 2021.0.0.3 or higher

If you are not convenient to upgrade Optimum to 2021.0.0.3, then you can download 2019.0.1.2, ignore upgrade database version and register/update license


 

 

 

Solution 

Scenario 1: On Optimum version 2019.0.1.2 or 2019.1.1.7

  1. Close all Optimum
  2. Launch browser and navigate to https://drive.google.com/drive/folders/1t_L1CNh9ObLIXE-t5-6dFJc_1jnXmCSF
  3. Open folder “2019.0.1.2” or “2019.1.1.7”, depend on your Optimum version
  4. Download all .dll files in folder
  5. Copy all downloaded .dll files
  6. Right-click on QNE Optimum’s shortcut on desktop or navigate to C:\QNE Business Solutions\Bin
  7. Paste copied .dll files and replace existing .dll files
  8. Now you can register new database/update license without Registration Error


 

 

Scenario 2: On Optimum version lower than 2019.0.1.2 and NOT convenient to upgrade database version 

  1. Close all Optimum
  2. Launch browser and navigate to https://drive.google.com/file/d/14NvIB8M5qjHTr4fWIIyBSY59v27DifCI/view?usp=sharing
  3. Download “QNE Business Solutions_2019012”
  4. Right-click on downloaded .zip and select extract to “QNE Business Solutions_2019012”
  5. Copy “QNE Business Solutions_2019012” to C Drive (C:\)
  6. Launch Optimum in “QNE Business Solutions_2019012”
  7. Append your database and login
  8. Click Ignore button

  1. Click Continue button

  1. Now you can register new database/update license without Registration Error

 

Scenario 3: On Optimum version lower than 2019.0.1.2 and convenient to upgrade database version

  1. Close all Optimum
  2. Launch browser and navigate to https://www.qne.com.my/accounting-software-free-download-malaysia/
  3. Download installer for 2021.0.0.3 or higher
  4. Install 2021.0.0.3 as usual
  5. You can refer to http://qnehelp.azurewebsites.net/#Topics/Introduction/ClientConnection.htm%3FTocPath%3DGetting%2520Started%7C_____7
  6. Backup and upgrade your database version
  7. Now you can register new database/update license without Registration Error

 

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