How to Cancel Self-Billed e-Invoice

Overview:

This article helps you to cancel a validated Self-Billed e-Invoice.

Scenario:

After validating a Self-Billed e-Invoice document, you may find that an adjustment is needed in the document. However, Lembaga Hasil Dalam Negeri Malaysia (LHDNM) prohibits any transactions that are validated from being adjusted. 

Solution::

To correct the document, you must cancel the validated Self-Billed e-Invoice and recreate a new document with a new running number.

In QNE AI Cloud Accounting, Purchase Invoices are used to submit Self-Billed e-Invoices for applicable suppliers and transactions.

Steps to Cancel a Self-Billed e-Invoice

Locate the Validated Self-Billed e-Invoice

1. Go to Purchases from the Navigation Menu. Select Purchase Invoices.

2. Find the validated Self-Billed e-Invoice from the list and click on the Doc # of the document to open it.

Cancel the Self-Billed e-Invoice

1. Click on the … button at the top right corner.

3. Select Cancel.

4. A confirmation pop-up will appear—click OK.

5. Provide the reason for cancellation, then click OK to submit the cancellation request to the MyInvois System.

6. The Self-Billed e-Invoice/Purchase Invoice will be canceled immediately.

Auto-Clone Transaction Upon Successful Cancellation

Once the cancellation is successful, the system will prompt a Clone Transaction confirmation message.

7. Clicking OK will automatically generate a new Self-Billed e-Invoice, allowing you to make the necessary corrections and resubmit it.

Checking Cancellation Status on the LHDNM MyInvois Portal

To verify the cancellation status:

8. Click on e-Invoice Information.

9. Click on the highlighted ‘info’ icon beside the Unique Identifier No. field and a detailed LHDN Document details pop-up window will be prompt.

10. At the LHDN Document Details, click QR Code.

11. Next, click E-Invoice.

The system will redirect you to the MyInvois portal public link. Here, you will see that the e-Invoice status has changed to "Canceled."

The same process applies to canceling:

• Purchase Debit Notes

• Purchase Returns

• Cash Purchases

• Other Sales e-Invoice transactions

By following these steps, you can successfully cancel an  e-Invoice and recreate a new, corrected document seamlessly.