If you cannot obtain the TIN and your industry allows consolidated submissions, you may include the sale in the consolidated e-Invoice.
Note: The deadline for submitting consolidated e-Invoices is the 7th of the following month.
However, if your industry is not allowed to use consolidated e-Invoices, but the customer refuses to provide their COID/TIN:
1. Search for the COID via MySSM Data (https://www.mydata-ssm.com.my).
2. Use the Search Taxpayer TIN function in QNE AI Cloud Accounting (linked to MyInvois) with the COID or BRN obtained to find their TIN.
Recommendation: Always request COID/TIN upfront from buyers to avoid delays and extra work in compliance.
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