Why do I need both “Intermediary” and “ERP” setup in MyInvois for QCA?

LHDN splits responsibilities as follows:

• Intermediary – the party holding the certificate and performing submissions (QNE).

• ERP – the software system sending structured e-Invoice data to MyInvois (QNE AI Cloud

Accounting for your company).

The KB explains that you must:

1. Add QNE SOFTWARE MALAYSIA SDN. BHD. as your intermediary; and

2. Register QNE AI Cloud Accounting as your ERP.

Only when both are set correctly will QCA be allowed to submit, cancel and request rejections

on your behalf via MyInvois.

Refer to the following knowledge base on how to setup your intermediary and ERP: https://support.qne.com.my/support/solutions/articles/81000415072-how-to-add-qne-as-intermediary-and-qne-ai-cloud-accounting-as-erp-in-myinvois-portal