Optimum-Cannot run QNE program prompt error 'The application has failed to start because its side-by-side configuration is incorrect'

Created by Cheng Kah Poh, Modified on Tue, 8 Sep, 2020 at 10:41 AM by Cheng Kah Poh


**The above is the full error message.

 

Solution 1:

Step 1 - Right Click QnE Icon > Click Open file location.


Step 2 - Look for 'Winapp.exe.config'

Note: Delete this highlighted due to it already corrupted. And re-append database.


Solution 2:

Step 1 - Right Click QnE Icon > Click Open file location.


Step 2 - Look for 'Winapp.exe.config.bak' 


Step 3 - Right Click 'Winapp.exe.config.bak' > Open with


Step 4 - Select Notepad.


Step 5 - Press 'CTRL + A' (Highlight everything) > Press 'CTRL + C' , Copy.


Step 6 - Right Click 'Winapp.exe.config' > Open with Notepad.


Step 7 - Press 'CTRL + A' > Press 'CTRL + V' , Paste the value into the corrupted 'WinApp.exe.config' > Click Save

Open QnE, and no need to re-append Database.


Thanks.




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