Solution:

Upgrade from old version to version 2024.1.0.2

When user access to Module selection, by default the option is deemed.
 User need to activate e-Invoice Module from File >Registration 

Activate e-Invoice Module in Registration 

Go to File > Registration, click on ‘E-Invoice Activation’.

Check e-Invoice License Info

You can click on the Product Key info button;
 system display the no. of activated e-Invoice registered.

Click on e-Invoice Activation, system displays the company name info    

Enable e-Invoice Module in Module Selection 

Go to File > Module. Enable e-Invoice Module, then click ‘Apply Changes’.

Tips: For user who hosting database at QNE Cloud Server (d3.qne.cloud),
 system will automatically activate ‘E-Invoice Advance Automation’ Module. 

e-Invoice Module is activated now

Invalid Reg No., Phone, Email Format

During the registration if user encounter the error message about the Invalid Reg, Phone No, Email format, kindly edit the details in Company Profile

Update Require Fields  

To activate e-Invoice module, user is required update the Register No, Phone No., TIN, and email with the specific format as below. 

Tips: To ensure your data is correct, click the ‘Validate e-Invoice Fields’ button

TIN Number is Invalid or Mismatch

To activate the e-Invoice module, users are required to input their real Taxpayer Identification Number (TIN) and registration of Company (ROC) details.  Failing to provide valid information will prompt the following system message

Changing of Company Information

Let’s say the user’s database is still using the old Reg no.

After user change the new Reg No. and TIN, system will prompt the message as below. User able to click Save, then continue to activate the e-Invoice License in Registration screen. 

Deactivate e-Invoice license  

System will prompt deactivation message if detect the TIN has been registered before. This couldn’t happen when user perform server migration.  

When restore database in the new server, user is going to register the license and activate e-Invoice module, system will prompt the confirmation message as below. 

User can click Yes to deactivated the e-Invoice license so that system de-active 

e-Invoice module at the old server database, and activated e-Invoice license in the new server. 

Download the PDF file as attached