How to Request an e-Invoice via QR Code?

Overview:

In some cases, customers may not request an e-Invoice during the time of purchase. 

To cater to this, QNE provides a convenient solution:
 

When you print a sales invoice, a QR code is automatically included. The customer can simply scan the QR code using their phone, and it will redirect them to the QNE e-Invoice Issuance Portal. From there, they can:
 

1. Fill in the required information (e.g., TIN, company name, etc)
2. Submit and download official e-Invoice if the e-Invoice turn to Valid 
3. This submission will link to the particular Sales transaction at the back end
    

This feature helps ensure compliance and offers flexibility for customers who need an 

e-Invoice after the sale has been completed.

Note: This function only available for Cloud Hosting user who has ‘e-Invoice Advanced Automation’ module. 

Scenario:

Ali buys a product from a shop but doesn’t request an e-Invoice during checkout.

Later, he needs the e-Invoice for his records. He looks at the printed invoice and sees a QR code at the bottom.

Ali scans the QR code using his phone. It opens the QNE e-Invoice Issuance Portal, where he fills in his company information and clicks Submit. Soon, he receives the official e-Invoice in his email – all done in a few simple steps!

Solution:

1. This feature available for Cloud Hosting user, which ‘e-Invoice Advance Automation’ is ticked 
   
   
2. After created sales transaction example in Cash Sales, preview format SR 05 Cash Sales 

(E-Invoice QR)

 3. In the bottom of the format there is printed QR code, the customer can scan it later if he / she would like to request for e-Invoice  

4. Once scan the QR Code, system will divert to ‘QNE e-Invoice Request Portal’. The customer can fill up his information accordingly. Click ‘Request e-Invoice’ button after filled up 

 5. Click ‘Submit’ 

System submits to MyInvois and status under Submitted.
To check the e-Invoice status awhile later, customer can click ‘Refresh Status’. 

Or, can check again later. The status will automatically change it to Valid once the validated is completed. Customer can click ‘Download e-Invoice’ 

User able download the validated e-invoice

6. If we check the back-end of the system, e-Invoice status for the cash sales already becomes Valid. 

The customer information has been updated as well  

Note:

if the customer update invalid information the status is 'Invalid', customer can click 'Back to Submission Form' button to update the information again

Note: This function available in version 2025.1.6.0 and above
Refer attachment for PDF file