How to Resubmit a Cancelled e-Invoice in QNE? (Reuse Document Number)

Overview:

Previously, once a Sales Invoice had been successfully validated as an e-Invoice and later cancelled within 72 hours, the document could not be reused.
Users were required to create a new Sales Invoice with a new document number if they wanted to resubmit the e-Invoice or make changes.
 

With this enhancement, users are now allowed to:

• Edit a cancelled e-Invoice
• Reuse the same document number
• Resubmit the e-Invoice for validation
   

This feature is available from 2025.1.8.1 onward, it helps reduce duplicate documents, improves document control, and makes correction workflows more efficient.

Scenario:

You submitted a Sales Invoice as an e-Invoice and it was validated.
Later, you realized there was an error and cancelled the e-Invoice within 72 hours.
 Previously, you had to create a new invoice with a new document number.

Solution:

1. Navigate to e-Invoice Module > e-Invoice Settings > Enable setting “Allow edit Resubmission of Cancelled e-Invoice”.

2. Let says you have created a Sales Invoice and submit for e-Invoice. As some incorrect update you cancelled it already. Previously you cannot edit the document 

3. For now, if you would like to resubmit the transaction, you can “unticked” the “Cancelled” again. 

System will change the status to Pending, and now you can edit the transaction.

4. You can change the customer code, change the stock, QTY, selling price and so on. Save it after the changes and you can submit for e-Invoice again 

5. As the invoice has valid, a new UUID will be assigned. 

6. If we check MyInvois Portal, there is 1 status as “Cancelled” another status as “Valid”.